Patient Concierge & Clinic Front Desk Specialist

Prime Occupational Medicine; Portland (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Prime Occupational Medicine is seeking a Clinic Receptionist to greet patients, schedule appointments, and manage records with accuracy and courtesy.

Responsibilities include check in/out, HIPAA compliance, handling calls, coordinating with providers, and maintaining a smooth workflow across the reception area. The role requires two years in healthcare reception and strong communication, reliability, and multitasking abilities.

Qualifications

• 2+ years of experience at a healthcare facility in a receptionist role.
• Knowledge of HIPAA regulations and medical terminology.
• Strong communication and organizational skills.

Responsibilities

• Greet and assist clients in person and over the phone.
• Check in and check out patients, ensure accurate information and billing.
• Maintain electronic medical records and files.
• Handle scheduling, inquiries and referrals professionally.
• Maintain clinic inventory and coordinate with staff on supplies.
• Follow HIPAA, OSHA and PRIME policies.
• Prepare and process paperwork, emails and forms.
• Travel to other PRIME locations may be required.
• Reliability, discretion with sensitive information.

Skills

Healthcare receptionist experience

HIPAA compliance

Communication skills

Multitasking

Tools

Systoc

Job description

Prime Occupational Medicine is seeking a Clinic Receptionist to greet patients, schedule appointments, and manage records with accuracy and courtesy.

Responsibilities include check in/out, HIPAA compliance, handling calls, coordinating with providers, and maintaining a smooth workflow across the reception area. The role requires two years in healthcare reception and strong communication, reliability, and multitasking abilities.