Patient Experience & Scheduling Coordinator

Ivy Health; Coventry (RI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Benefits package included

PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Health in Coventry, RI is seeking a Patient Representative to support clinic operations, greeting patients, scheduling appointments, verifying insurance, collecting payments, and contributing to a high standard of patient care and service.

This full-time role offers 40 hours per week at $19–$21 per hour, with full benefits, PTO, holidays, and opportunities for growth within a collaborative team environment.

Qualifications

• 1+ years of administrative experience in a healthcare setting.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow in a healthcare environment.

Responsibilities

• Greet and check-in patients.
• Schedule patient appointments.
• Answer incoming phone calls.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patients.
• Help the clinic maintain optimal performance.

Skills

Administrative experience

Time management

Multi-tasking

Self-motivated

Adaptability

Learning mindset

Tools

Microsoft Office

Job description

Ivy Health in Coventry, RI is seeking a Patient Representative to support clinic operations, greeting patients, scheduling appointments, verifying insurance, collecting payments, and contributing to a high standard of patient care and service.

This full-time role offers 40 hours per week at $19–$21 per hour, with full benefits, PTO, holidays, and opportunities for growth within a collaborative team environment.