Patient Check-In Specialist - Front Desk & Health Screening

Optum; Concord (NH); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental/Vision/Life

401(k) Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Referral Bonus Program

Voluntary Benefits

Job summary

Optum is seeking a Patient Check-In Representative in Concord, NH. You will greet patients, verify insurance, collect payments, and manage health screenings. The role requires accuracy in Epic System entries and adherence to HIPAA privacy guidelines.

Flexible, routine hours with potential travel to assist coverage. Prior cashier and customer service experience are valued for smooth clinic operations.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer-facing experience.
• Proficiency with computers, data entry, and email systems.

Responsibilities

• Greet patients and perform health screening at check-in.
• Verify demographics and insurance information in the system.
• Collect payments and balance cash transactions daily.
• Enter referral information and ensure forms are completed for billing.

Skills

Customer service

Data entry

Email etiquette

Computer skills

Education

High School Diploma/GED

Tools

Epic System

Job description

Optum is seeking a Patient Check-In Representative in Concord, NH. You will greet patients, verify insurance, collect payments, and manage health screenings. The role requires accuracy in Epic System entries and adherence to HIPAA privacy guidelines.

Flexible, routine hours with potential travel to assist coverage. Prior cashier and customer service experience are valued for smooth clinic operations.