Patient Check-In Specialist: Front Desk & Cashier

Jobtome; Concord (NH); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

401(k) Savings Plan

Job summary

UnitedHealth Group is seeking a Patient Check-In Representative to greet patients, perform health screening, verify demographics and insurance information, and manage payments. The role requires attention to detail, strong customer service, and accurate data entry within Epic systems.

The position supports the Central Check-In department with daily cash handling and reconciliation. Location at 330 Baker Ave, Concord, MA, with potential travel to other sites.

Qualifications

• 1+ years of customer-facing experience.
• Intermediate level of proficiency with computer skills (keyboard, data entry, multi-system navigation).
• Ability to handle registrations, insurance info and payments.

Responsibilities

• Greet patients and perform health screening for arrivals.
• Verify demographics and insurance information in the Practice Management System.
• Collect payments and balance daily cash, reconcile deposits.
• Ensure all forms are signed and referrals are in order.
• Support end-of-day cash handling and reporting procedures.

Skills

Customer service

Communication

Data entry

Education

High School Diploma/GED

Tools

Epic experience

Job description

UnitedHealth Group is seeking a Patient Check-In Representative to greet patients, perform health screening, verify demographics and insurance information, and manage payments. The role requires attention to detail, strong customer service, and accurate data entry within Epic systems.

The position supports the Central Check-In department with daily cash handling and reconciliation. Location at 330 Baker Ave, Concord, MA, with potential travel to other sites.