Ambulatory Medical Office Coordinator

Talentify; Neptune Township (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient operations. You will handle front desk functions, patient check-in/check-out, scheduling, and post-visit support to ensure optimal patient experience.

The role requires strong communication, multitasking, and basic EMR skills to assist the care team. Responsibilities include managing patient flow, verifying demographics, collecting copayments, and ensuring essential paperwork is completed.

Qualifications

• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced environment while maintaining professionalism.
• Must be able to travel to various locations.
• Proficient computer skills (MS Office and/or Google Suite).

Responsibilities

• Promotes patient satisfaction with friendly, helpful interactions.
• Manages check-in/check-out processes and collects payments.
• Ensures insurance eligibility and proper referrals.
• Maintains EMR data accuracy and scheduling adjustments.
• Directs communications (EMR, phone, email) and escalates where needed.
• Maintains confidentiality and handles daily clerical tasks.
• Reconciles payments and supports front-end operations.

Skills

Customer service

Multitasking

Communication

Time management

Travel to locations

Education

High School / GED

Associates Degree

Tools

EMR/EHR experience

MS Office / Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient operations. You will handle front desk functions, patient check-in/check-out, scheduling, and post-visit support to ensure optimal patient experience.

The role requires strong communication, multitasking, and basic EMR skills to assist the care team. Responsibilities include managing patient flow, verifying demographics, collecting copayments, and ensuring essential paperwork is completed.