Patient-Centric Medical Office Coordinator (Front Desk)

Anna Jaques Hospital; Exeter (NH); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Job summary

Exeter Hospital, part of Beth Israel Lahey Health, is seeking a front desk/administrative assistant to deliver excellent patient service and support clinical operations. You will handle phones, medical records, data entry, scheduling and billing tasks in a busy outpatient setting at Exeter Hospital in New Hampshire.

The role requires a high school diploma and 1–3 years in customer service, with daily front-office responsibilities and a schedule that includes some weekend rotation.

Qualifications

• High school graduate or equivalent.
• 1 year experience.
• 1-3 years experience in customer service environment.

Responsibilities

• Provides superior customer service to patients and clients while supporting the practice with administrative duties.
• Greet/check-in/check-out, scheduling patient appointments, answering/directing calls.
• Assist with referrals and ensure appropriate referrals for visits.
• Manage mail, supplies, and records; enter data into EMR.
• Assist with scheduling at clinic and off-site locations; generate and maintain reports.

Skills

Customer service

Administrative duties

Data entry

Scheduling

Billing support

Tools

EMR software

Excel

Job description

Exeter Hospital, part of Beth Israel Lahey Health, is seeking a front desk/administrative assistant to deliver excellent patient service and support clinical operations. You will handle phones, medical records, data entry, scheduling and billing tasks in a busy outpatient setting at Exeter Hospital in New Hampshire.

The role requires a high school diploma and 1–3 years in customer service, with daily front-office responsibilities and a schedule that includes some weekend rotation.