Patient Experience Medical Office Coordinator

Beth Israel Lahey Health; Exeter (NH); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

Beth Israel Lahey Health’s Exeter Hospital seeks a friendly front desk associate. You will handle front-office duties, schedule appointments, and assist with referrals and billing. The role requires accurate data entry in EMR systems and strong customer service to support patients and families in a collaborative environment.

Position includes day-shift hours with onsite parking and benefits starting on day one. Previous experience in healthcare or patient services is preferred.

Qualifications

• High school graduate or equivalent.
• 1 year of experience minimum.
• 1-3 years in a customer service environment.

Responsibilities

• Greet and check-in/check-out patients with superior customer service.
• Schedule patient appointments and coordinate referrals as directed.
• Review and distribute mail, order supplies, and manage filing.
• Enter charges and assist billing; participate in collections.
• Use department software to enter patient data (vaccines, tests, results).
• Generate reports and assist providers scheduling across locations.

Skills

Customer service

Front desk

Scheduling

Data entry

Billing support

Excel

Education

High school diploma

Tools

EMR software

Excel

Job description

Beth Israel Lahey Health’s Exeter Hospital seeks a friendly front desk associate. You will handle front-office duties, schedule appointments, and assist with referrals and billing. The role requires accurate data entry in EMR systems and strong customer service to support patients and families in a collaborative environment.

Position includes day-shift hours with onsite parking and benefits starting on day one. Previous experience in healthcare or patient services is preferred.