Patient-Centric Front Desk Specialist

CenterWell Certified Healthcare Corp.; Atlanta (GA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

CenterWell Senior Primary Care in Atlanta, GA is seeking a Receptionist to manage front desk operations, greet patients, schedule visits, and support the medical team with administrative tasks. The role emphasizes accuracy in patient records, billing assistance, and responsive customer service in a healthcare setting.

The position requires a High School Diploma or GED, 1+ year healthcare or customer service experience, strong communication skills, and the ability to multitask in a fast-paced

Qualifications

• High school diploma or GED required with preference for healthcare experience.
• Strong customer service and phone etiquette.
• Ability to multitask in a fast-paced environment, detail-oriented and organized.

Responsibilities

• Greet patients and visitors in a professional, welcoming manner.
• Schedule appointments and coordinate with medical staff to optimize calendars.
• Maintain and update patient records in EMR/CRM systems with confidentiality.
• Assist with billing, copays, and payments as needed.
• Answer inquiries via phone and in person; provide general information.
• Keep the reception area tidy, stocked, and compliant with policies.

Education

High School Diploma or GED

Tools

EMR Systems

CRM Systems

MS Office (Word Excel Outlook Access)

Job description

CenterWell Senior Primary Care in Atlanta, GA is seeking a Receptionist to manage front desk operations, greet patients, schedule visits, and support the medical team with administrative tasks. The role emphasizes accuracy in patient records, billing assistance, and responsive customer service in a healthcare setting.

The position requires a High School Diploma or GED, 1+ year healthcare or customer service experience, strong communication skills, and the ability to multitask in a fast-paced