Front Office Specialist, Primary Care

Wellstar Health Systems; Kennesaw (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Wellstar Health System in Georgia seeks a Front Office Specialist to deliver exceptional customer service to patients and visitors. Responsibilities include greeting patients, checking in/out, scheduling appointments, cash handling, and administrative support to ensure smooth clinic operations.

The role requires computer proficiency and knowledge of medical terminology and insurance processes, with experience in a healthcare front desk preferred.

Qualifications

• High school diploma or GED required.
• 2 years of administrative front office experience in a physician practice or health care setting desired.
• Familiarity with CPT-4, ICD-9, HCPCS coding and insurance filing processes preferred.

Responsibilities

• Greet patients and guests, register at check-in/check-out, answer calls, schedule appointments, and manage cash handling.
• Verify insurance eligibility, collect co-pays, balance cash and postings, and support revenue cycle activities.
• Coordinate with clinical staff and management, handle administrative tasks, and ensure compliance with policies.

Skills

Computer skills

Medical terminology

Insurance knowledge

Education

High School Diploma / GED

Job description

Wellstar Health System in Georgia seeks a Front Office Specialist to deliver exceptional customer service to patients and visitors. Responsibilities include greeting patients, checking in/out, scheduling appointments, cash handling, and administrative support to ensure smooth clinic operations.

The role requires computer proficiency and knowledge of medical terminology and insurance processes, with experience in a healthcare front desk preferred.