Patient-Centric Clinical Office Assistant

laclinica; Pittsburg (CA); On-site; USD 40,000 - 48,000; Full time

Job summary

La Clínica de La Raza is seeking a Clinical Office Assistant to be the first point of contact for patients, delivering a welcoming experience and supporting patient-centered care. You will handle registrations, payments, scheduling, and general office duties in a fast-paced clinic environment.

The role requires strong communication, professionalism, and the ability to interact with diverse populations. Bilingual English/Spanish is preferred; high school diploma or equivalent required, with

Qualifications

• Knowledge of basic medical terminology and office procedures.
• Strong customer service and problem-solving abilities.
• Familiarity with MS Word and Outlook.
• Experience with EHR and practice management systems preferred.

Responsibilities

• Greet visitors and register patients in the electronic system.
• Verify program eligibility and determine payment sources.
• Collect payments, operate cash register, and balance till.
• Answer calls and route inquiries to the appropriate staff.
• Schedule, confirm, and process appointments.
• Perform general office duties and document handling.

Skills

Communication skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Medical Office Assistant Certification (preferred)

Tools

MS Word

Outlook

Electronic Health Records

Practice Management Systems

Job description

La Clínica de La Raza is seeking a Clinical Office Assistant to be the first point of contact for patients, delivering a welcoming experience and supporting patient-centered care. You will handle registrations, payments, scheduling, and general office duties in a fast-paced clinic environment.

The role requires strong communication, professionalism, and the ability to interact with diverse populations. Bilingual English/Spanish is preferred; high school diploma or equivalent required, with