Patient-Centered Clinic Office Assistant

La Clínica de La Raza Inc.; Union City (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

La Clínica de La Raza is a community-based health center serving diverse communities in the San Francisco Bay Area. We seek Clinical Office Assistants to deliver a great patient experience as the first point of contact, balancing efficiency with a human touch in a fast-paced clinic.

Ideal candidates are bilingual in English and Spanish, ready to support patient flow, scheduling, and data entry while upholding privacy and quality standards within a multi-site organization.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in a clinical or similar office setting.
• Medical Office Assistant Certification preferred.

Responsibilities

• Greet visitors and register patients in the electronic system.
• Verify program eligibility and determine payment sources.
• Collect payments and manage till; answer calls and route inquiries.
• Schedule, confirm, and process appointments.
• Assist with filing, lab results routing, and data entry into medical records.
• Maintain confidentiality and adhere to policies and procedures.
• Participate in team huddles and development activities.

Skills

Customer service

Effective communication

Bilingual English/Spanish

Problem solving

Education

High school diploma/equivalent

Medical Office Assistant Certification (preferred)

Tools

MS Word

Outlook

Electronic Health Records (EHR)

Medical office equipment

Job description

La Clínica de La Raza is a community-based health center serving diverse communities in the San Francisco Bay Area. We seek Clinical Office Assistants to deliver a great patient experience as the first point of contact, balancing efficiency with a human touch in a fast-paced clinic.

Ideal candidates are bilingual in English and Spanish, ready to support patient flow, scheduling, and data entry while upholding privacy and quality standards within a multi-site organization.