Patient-Centered Clinical Office Assistant

La Clínica de La Raza Inc.; Oakland, Northern (CA, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

La Clínica de La Raza is seeking a Clinical Office Assistant to greet patients, register them, verify eligibility, collect copayments, and support care teams in a busy clinic environment.

The role requires strong customer service, basic medical terminology, confidentiality, and 1–2 years of related experience. Health clearances are required; Medical Office Assistant certification is a plus.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of experience in a clinical or similar professional office setting preferred.
• Meet health clearances required for healthcare settings; Medical Office Assistant Certification preferred.

Responsibilities

• Greet visitors, ascertain purpose of visit, and register patients in the electronic system.
• Verify program eligibility in government or insurance plans.
• Collect payment for services rendered, operate cash register, and maintain till.
• Hear and resolve patient complaints or escalate as needed.
• Assist with general office duties and maintain medical records and lab results.

Skills

Customer service

Communication

Confidentiality

Bilingual in English/Spanish

Education

High school diploma/equivalent

Tools

MS Word

Outlook

Electronic Health Records

Job description

La Clínica de La Raza is seeking a Clinical Office Assistant to greet patients, register them, verify eligibility, collect copayments, and support care teams in a busy clinic environment.

The role requires strong customer service, basic medical terminology, confidentiality, and 1–2 years of related experience. Health clearances are required; Medical Office Assistant certification is a plus.