Patient-Centric Clinical Office Assistant

laclinica; Concord (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

La Clínica de La Raza in the San Francisco Bay Area is seeking Clinical Office Assistants to deliver a great patient experience in a fast-paced clinic. You will greet visitors, register patients, verify eligibility, collect payments, and route calls.

You will support office duties, enter data in medical records, handle supplies, and participate in team activities. Strong communication, confidentiality, and ability to work with diverse patients are essential.

Qualifications

• Knowledge of basic medical terminology and office procedures.
• Experience with MS Word, Outlook, and EHR systems.
• Ability to maintain confidentiality and communicate clearly in English.
• Bilingual Spanish/English preferred.

Responsibilities

• Greet visitors, register patients, and verify information.
• Determine source of payment, verify eligibility, and collect payments.
• Answer calls, provide information, and schedule/confirm appointments.
• Enter data into medical records system and route messages appropriately.
• Perform general office duties and manage supplies as needed.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High school diploma/equivalent

Medical Office Assistant Certification preferred

Tools

MS Word

Outlook

Electronic Health Records

Job description

La Clínica de La Raza in the San Francisco Bay Area is seeking Clinical Office Assistants to deliver a great patient experience in a fast-paced clinic. You will greet visitors, register patients, verify eligibility, collect payments, and route calls.

You will support office duties, enter data in medical records, handle supplies, and participate in team activities. Strong communication, confidentiality, and ability to work with diverse patients are essential.