Clinical Front Desk & Patient Experience Specialist

La Clínica de La Raza; Pittsburg (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

La Clínica de La Raza in the San Francisco Bay Area is seeking Clinical Office Assistants to deliver a warm, patient-centered experience. You will be the first face patients meet, register them, verify insurance, collect payments, and route information to the care team while maintaining accuracy and confidentiality.

You should be comfortable in a fast-paced clinic, able to work with diverse populations, perform data entry, manage calls, and support the team through reliable administrative tasks.

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience in a clinical or professional office setting.
• Meet health clearances required for healthcare environments.
• Medical Office Assistant Certification preferred.

Responsibilities

• Greet patients, register them in the electronic system, and collect payment as needed.
• Verify program eligibility and determine payer sources.
• Maintain accurate cash till and process payments.
• Manage phone inquiries and schedule appointments.
• Support care team with data entry and chart routing.
• Perform general office duties and manage records.

Skills

Customer service

Bilingual English/Spanish

Typing 25–30 wpm

Data entry

Medical terminology

Education

High school diploma

Medical Office Certification

Tools

MS Word

Outlook

Electronic Health Records

Practice Management software

Job description

La Clínica de La Raza in the San Francisco Bay Area is seeking Clinical Office Assistants to deliver a warm, patient-centered experience. You will be the first face patients meet, register them, verify insurance, collect payments, and route information to the care team while maintaining accuracy and confidentiality.

You should be comfortable in a fast-paced clinic, able to work with diverse populations, perform data entry, manage calls, and support the team through reliable administrative tasks.