Bilingual Clinical Office Assistant - Patient Care

laclinica; Oakland (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

La Clínica de La Raza in the Bay Area is seeking Clinical Office Assistants to welcome patients and support a patient-centered workflow. You will register patients, verify eligibility, collect payments, and route information to the care team while maintaining a friendly, efficient front-desk presence.

Ideal candidates have 1–2 years in a clinical or similar office setting, a high school diploma, and comfort with basic medical terminology, MS Word/Outlook, and EHR systems.

Qualifications

• Knowledge of medical terminology and office procedures.
• Strong customer service delivery and professional communication.
• Familiarity with MS Word, Outlook and EHR systems.
• Ability to maintain confidentiality and work across teams.

Responsibilities

• Greet visitors, register patients, and verify eligibility.
• Collect payments and operate cash register accurately.
• Answer calls and route to appropriate staff as needed.
• Schedule and process appointments and manage records.
• Maintain organized clerical and medical records in systems.

Skills

Customer service

Communication

Bilingual English/Spanish

Microsoft Office

Education

High school diploma or equivalent

Tools

MS Word

Outlook

Electronic Health Records (EHR)

Practice Management System

Job description

La Clínica de La Raza in the Bay Area is seeking Clinical Office Assistants to welcome patients and support a patient-centered workflow. You will register patients, verify eligibility, collect payments, and route information to the care team while maintaining a friendly, efficient front-desk presence.

Ideal candidates have 1–2 years in a clinical or similar office setting, a high school diploma, and comfort with basic medical terminology, MS Word/Outlook, and EHR systems.