Patient-Centered Medical Office Administrative Associate

Yale New Haven Health; Westbrook (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

Yale New Haven Health is looking for a Practice Administrative Associate in Westbrook, Connecticut, to coordinate patient care and manage administrative tasks. Key responsibilities include maintaining appointment schedules, managing patient check-in, and handling communications effectively.

The ideal candidate should have a high school diploma, at least 1 year of customer service experience, and possess strong organizational and communication skills. Familiarity with EMR systems and Microsoft Office applications is preferred.

Qualifications

• 1 year of administrative or customer service experience required.
• Prior experience in a physician's office/medical practice preferred.

Responsibilities

• Maintain appointment schedule template and communicate changes.
• Coordinate check-in process and verify patient information.
• Answer telephone calls, take messages, and refer callers.
• Execute pre-authorizations for diagnostic tests as required.
• Maintain electronic medical records and handle daily activities.

Skills

Organizational skills

Communication skills

Customer service skills

Teamwork skills

EMR experience

Education

High School degree or equivalent

Tools

Microsoft Office applications

Job description

Yale New Haven Health is looking for a Practice Administrative Associate in Westbrook, Connecticut, to coordinate patient care and manage administrative tasks. Key responsibilities include maintaining appointment schedules, managing patient check-in, and handling communications effectively.

The ideal candidate should have a high school diploma, at least 1 year of customer service experience, and possess strong organizational and communication skills. Familiarity with EMR systems and Microsoft Office applications is preferred.