Patient Care & Support Specialist

Lincare Holdings Inc.; Lynchburg (VA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings plan

Tuition reimbursement

Employee discounts

Job summary

Lincare Holdings Inc. is seeking staff in Lynchburg, VA to handle customer communications, education, and order processing. The role emphasizes accurate data entry, documentation, and adherence to physician-directed orders.

Responsibilities include answering questions, assessing product/service needs, updating records, and supporting team training. The position requires basic education, quick learning, and reliability in a fast-paced setting.

Qualifications

• Read and analyze patient orders.
• Communicate effectively with coworkers and patients.
• Assist in training employees.
• Calculate figures for frequency and doses.
• Follow oral and written instructions.

Responsibilities

• Communicate with customers via inbound and outbound calls.
• Assess customer need for additional products/services.
• Assess customer compliance with physician orders.
• Answer questions and educate customers about products/services.
• Document calls in computerized record keeping system.
• Enter customer orders in computerized system.
• Verify and update demographic information in records.

Skills

Communication

Training

Documentation

Data entry

Education

High School Diploma or GED

1–3 months related experience

Computer entry

Tools

Computerized system

Job description

Lincare Holdings Inc. is seeking staff in Lynchburg, VA to handle customer communications, education, and order processing. The role emphasizes accurate data entry, documentation, and adherence to physician-directed orders.

Responsibilities include answering questions, assessing product/service needs, updating records, and supporting team training. The position requires basic education, quick learning, and reliability in a fast-paced setting.