Patient Service & Order Support Specialist

RadNet, Inc.; Fairfield (ME); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Lincare is seeking a qualified individual to communicate with customers, answer questions, and educate on products/services. The role involves documenting calls, entering orders, and updating patient information, with emphasis on accuracy and adherence to physician directions.

Applicants should have a high school diploma or GED and basic computer data entry skills. The position may involve lifting up to 50 pounds as part of routine duties.

Qualifications

• Read and analyze documents such as patient orders.
• Effectively communicate with coworkers and patients alike.
• Assist with training of employees.
• Calculate figures and amounts for frequency and doses dispensed.
• Follow oral and written instructions.

Responsabilités

• Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system.
• Assesses customer need for additional products/services.
• Assesses customer compliance with physician orders.
• Answers questions and provides customer education regarding products/services.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information in computerized records.

Formation

High School Diploma or GED

Computer data entry

Description du poste

Lincare is seeking a qualified individual to communicate with customers, answer questions, and educate on products/services. The role involves documenting calls, entering orders, and updating patient information, with emphasis on accuracy and adherence to physician directions.

Applicants should have a high school diploma or GED and basic computer data entry skills. The position may involve lifting up to 50 pounds as part of routine duties.