Patient Care Specialist II - Front Office & Insurance Expert

Millennium Physician Group, LLC; North Port (FL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(K) Retirement Plan with Matching/•

Short & Long-Term Disability

Paid Time Off, Floating Holidays, and

Employee Assistance Program (EAP)

Job summary

Millennium Physician Group in North Port, Florida, is hiring a Patient Care Specialist II to support front desk operations and patient access in our clinic. You will register patients, verify insurance, process referrals, and resolve basic billing or documentation issues while upholding HIPAA and privacy standards.

Responsibilities include coordinating scheduling, registration, visit prep, and post-visit follow-up, maintaining EMR accuracy, and guiding patients and families with courteous,

Qualifications

• High school diploma or equivalent required.
• Experience in administrative, patient access, customer service, or healthcare support.
• Familiarity with EMR, scheduling, and phone systems; HIPAA compliance awareness.

Responsibilities

• Coordinate patient scheduling, registration, visit preparation, and follow-up activities across care center workflows.
• Verify demographics, insurance, referrals, and required documentation before or during visits.
• Respond to patient calls, messages, and front desk inquiries with accurate information.
• Identify scheduling gaps and missing documentation and resolve routine issues.
• Route clinical messages, refill requests, forms, and inquiries to the care team.
• Maintain accurate records in EMR, scheduling, and patient communication systems.
• Support daily front office workflow by prioritizing tasks and escalating issues when needed.

Skills

Communication

Customer service

Time management

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Scheduling systems

Phone systems

Office software

Job description

Millennium Physician Group in North Port, Florida, is hiring a Patient Care Specialist II to support front desk operations and patient access in our clinic. You will register patients, verify insurance, process referrals, and resolve basic billing or documentation issues while upholding HIPAA and privacy standards.

Responsibilities include coordinating scheduling, registration, visit prep, and post-visit follow-up, maintaining EMR accuracy, and guiding patients and families with courteous,