Patient Care Specialist II - Front Office & Scheduling

Millennium Physician Group; Clearwater (FL); On-site; USD 25,000 - 37,000; Full time

Job summary

Millennium Physician Group is a leading primary care provider in Florida, delivering value-based care focused on improving patient outcomes. This role supports care center operations and patient access by coordinating front desk activities and documentation in a fast-paced clinic setting.

As a Patient Care Specialist II, you will perform standard operational tasks under moderate supervision, ensuring accurate information flow between patients, providers, and staff and contributing to efficient

Qualifications

• Coordinates front office, scheduling, patient communication, and documentation to support efficient care center operations.

Responsibilities

• Coordinate patient scheduling, registration, visit preparation, and follow-up across care center workflows.
• Verify patient demographics, insurance information, referral details, and required documentation.
• Respond to patient calls, messages, and front desk inquiries with accurate information.
• Identify scheduling gaps, missing documentation, or incomplete patient information and resolve routine issues.
• Route clinical messages, refill requests, forms, and care inquiries to the appropriate team.
• Maintain accurate records in EMR, scheduling, and patient communication systems.
• Support daily front office workflow by prioritizing routine tasks and coordinating with clinical staff.

Job description

Millennium Physician Group is a leading primary care provider in Florida, delivering value-based care focused on improving patient outcomes. This role supports care center operations and patient access by coordinating front desk activities and documentation in a fast-paced clinic setting.

As a Patient Care Specialist II, you will perform standard operational tasks under moderate supervision, ensuring accurate information flow between patients, providers, and staff and contributing to efficient