Patient Care Specialist — Float Clinic Support

Martha Jefferson Medical Group, LLC; Charlottesville (VA); On-site; USD 30,000 - 44,000; Full time

Job summary

Sentara Healthcare in Charlottesville, VA is hiring a full-time Patient Care Specialist to enhance the patient experience across multiple clinics. This FLOAT position supports 10 clinics, offering exposure to varied specialties and teams, with a Monday–Friday day schedule and 40 hours per week.

The role focuses on non-clinical tasks like answering phones, scheduling, and assisting patients, requiring strong customer service and healthcare exposure. Join a team that values care and collaboration.

Qualifications

• At least 3 years of customer service plus 1 year healthcare experience or medical schooling.
• Must communicate professionally with insurance carriers and discharge planners.

Responsibilities

• Answer phones and schedule appointments.
• Assist patients by answering questions and guiding them through processes.
• Provide non-clinical support to help deliver patient care across clinics.

Skills

Customer service

Healthcare experience

Medical schooling

Education

High School diploma or equivalent

Job description

Sentara Healthcare in Charlottesville, VA is hiring a full-time Patient Care Specialist to enhance the patient experience across multiple clinics. This FLOAT position supports 10 clinics, offering exposure to varied specialties and teams, with a Monday–Friday day schedule and 40 hours per week.

The role focuses on non-clinical tasks like answering phones, scheduling, and assisting patients, requiring strong customer service and healthcare exposure. Join a team that values care and collaboration.