Senior Access Coordinator (Float) - Multi-Clinic Scheduling

University of Virginia; Charlottesville (VA); Sur place; USD 24 000 - 37 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Résumé du poste

University Physicians Group in Charlottesville, VA seeks a Float Senior Access Associate to support primary care and specialty clinics across multiple locations with a Monday–Friday 8:00 AM–5:00 PM schedule.

The role involves in-person patient interaction and remote network support when needed, with a sign-on bonus discussed with the manager. Travel between clinics is required as a float position.

Qualifications

• High school diploma or equivalent required; an associate degree is preferred.
• Minimum two years of relevant scheduling or access experience.
• Ability to handle complex scheduling and patient communications with accuracy.

Responsabilités

• Schedule multi-location patient appointments and manage records with accuracy.
• Act as primary contact for patients, providers and health system departments.
• Navigate EMR tools, verify demographics and insurance information.
• Identify scheduling improvements and participate in process optimization.
• Provide exceptional customer service in-person and over the phone.

Connaissances

Customer service

Communication

Scheduling

Teamwork

Formation

High School Graduate

Associates degree

Outils

EMR systems

InBasket

Description du poste

University Physicians Group in Charlottesville, VA seeks a Float Senior Access Associate to support primary care and specialty clinics across multiple locations with a Monday–Friday 8:00 AM–5:00 PM schedule.

The role involves in-person patient interaction and remote network support when needed, with a sign-on bonus discussed with the manager. Travel between clinics is required as a float position.