Patient Care Services Coordinator

Northwestern Memorial Healthcare; DeKalb (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Northwestern Medicine is seeking a Health Unit Coordinator to manage unit-based reception, clerical tasks, medical records and patient registration with calm, professional demeanor. The role coordinates with nurses and departments to keep patient flow efficient and compliant.

Responsibilities include customer service, information updates, patient directions, and effective communication with staff. Emphasis on teamwork, accuracy, and continuous improvement within the Northwestern Medicine system.

Qualifications

• Requires good verbal and written English communication.
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Responsibilities

• Performs unit-based reception, clerical, medical record and patient registration functions.
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Skills

English communication

Customer service

Computer basics

Education

High School Diploma or GED

Job description

Northwestern Medicine is seeking a Health Unit Coordinator to manage unit-based reception, clerical tasks, medical records and patient registration with calm, professional demeanor. The role coordinates with nurses and departments to keep patient flow efficient and compliant.

Responsibilities include customer service, information updates, patient directions, and effective communication with staff. Emphasis on teamwork, accuracy, and continuous improvement within the Northwestern Medicine system.