Patient Care & Service Specialist

Lincare-085e31c; Loves Park (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Training

Benefits package

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Referral program

Job summary

Lincare is seeking a customer service oriented employee in Loves Park, IL to handle inbound/outbound calls, determine product/service needs, and support physician-directed care. You will document interactions, process orders, and maintain accurate patient records in a secure system.

Responsibilities include training others, complying with licensing requirements, and contributing to a supportive team focused on accurate dosages and patient safety.

Qualifications

• High school diploma or GED required; one to three months related experience/training.
• Strong written and verbal communication with coworkers and patients.
• Ability to follow oral and written instructions.

Responsibilities

• Communicate with customers via inbound and outbound calls.
• Assess needs for additional products and services.
• Educate customers about products and services.
• Document calls in computerized record keeping system.
• Enter customer orders in the computerized system.
• Verify and update demographic information in computerized records.

Skills

Customer service

Phone communication

Documentation

Data entry

Education

High School Diploma or GED

Job description

Lincare is seeking a customer service oriented employee in Loves Park, IL to handle inbound/outbound calls, determine product/service needs, and support physician-directed care. You will document interactions, process orders, and maintain accurate patient records in a secure system.

Responsibilities include training others, complying with licensing requirements, and contributing to a supportive team focused on accurate dosages and patient safety.