Pharmacy Support & Customer Service Specialist

Lincare Holdings; Loves Park (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition reimbursement

Retirement savings

Job summary

Lincare Holdings in Loves Park, IL seeks a customer service representative to handle inbound and outbound calls, assist with product/service needs, and ensure compliance with physician orders. You will document interactions and enter orders in the system, supporting accurate patient information.

Basic education required (High School Diploma or GED), with computer entry skills and licensing as needed for the location. This role offers comprehensive benefits and hourly pay of $15–$20.

Qualifications

• High school diploma, GED, or 1–3 months related experience and/or training.
• Computer entry required.
• Must meet licensing requirements for the specific location.

Responsibilities

• Communicates with customers via inbound and outbound calls and outbound calls generated by an automated dialer.
• Assesses customer need for additional products/services.
• Assesses customer compliance with physician orders.
• Answers questions and provides education regarding products/services.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information in records.
• Read and analyze patient orders and pharmacy terminology.

Skills

Customer service

Phone calls

Documentation

Education

High school diploma

GED

Job description

Lincare Holdings in Loves Park, IL seeks a customer service representative to handle inbound and outbound calls, assist with product/service needs, and ensure compliance with physician orders. You will document interactions and enter orders in the system, supporting accurate patient information.

Basic education required (High School Diploma or GED), with computer entry skills and licensing as needed for the location. This role offers comprehensive benefits and hourly pay of $15–$20.