Patient Care & Scheduling Specialist (Medical Office)

Nflsurgeons; Fort Walton Beach (FL); Sur place; USD 32 000 - 45 000; Plein temps

Résumé du poste

NFLsurgeons is seeking a Healthcare Support Specialist in Fort Walton Beach to be a primary contact for patients and staff. You will coordinate patient care, assist with registration, and manage insurance verification and scheduling processes.

The role requires welcoming patients, collecting payments, maintaining confidentiality, and supporting workflow across clinical teams. Prior medical office scheduling experience is preferred.

Qualifications

• High school diploma or equivalent; medical scheduling experience preferred.
• 6+ months of relevant scheduling experience in a medical office.
• Experience with medical EHR systems; Athena experience preferred.
• Experience in orthopedics or pain management is advantageous.

Responsabilités

• Welcomes patients and visitors in person or over the phone.
• Registers new patients and verifies demographics and insurance information.
• Checks patients in and coordinates arrival with providers.
• Schedules in-house MRIs and referrals.
• Manages scheduling of future appointments and reschedules when needed.
• Collects copays and reconciling payments daily.
• Verifies insurance and prepares clinic schedules.
• Responds to inquiries courteously and protects patient confidentiality.
• Maintains stocked office supplies and supports team as needed.
• Performs additional duties as assigned.

Connaissances

Positive attitude

Effective communication

Fast-paced environment

Multi-tasking

Willingness to learn

Active listening

Self and situational awareness

Formation

High school diploma or equivalent

Medical experience preferred

Scheduling in medical office experience

Athena EHR experience preferred

Orthopedics or Pain Management experience a plus

Description du poste

NFLsurgeons is seeking a Healthcare Support Specialist in Fort Walton Beach to be a primary contact for patients and staff. You will coordinate patient care, assist with registration, and manage insurance verification and scheduling processes.

The role requires welcoming patients, collecting payments, maintaining confidentiality, and supporting workflow across clinical teams. Prior medical office scheduling experience is preferred.