Medical Front Office - Patient Service Specialist

Talentify; Fort Walton Beach (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mentorship program

PTO

Health plan

401(k)

Job summary

Talentify in Fort Walton Beach, FL is seeking a Patient Service Specialist to greet patients, register them, and explain what to expect during their visit and next appointment. You will schedule appointments, collect co-pays, and handle insurance verifications while coordinating with attorneys, insurers, translation partners, and the business team.

Requirements include a high school diploma or GED, at least 1 year of front desk experience in healthcare, and bilingual ability.

Qualifications

• High School Diploma or GED required.
• At least 1 year of front desk experience.
• Healthcare experience preferred.
• Bilingual required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front Desk Experience

Healthcare Experience

Bilingual

Education

High School Diploma or GED

Job description

Overview

Position: Patient Service Specialist

Location: Fort Walton Beach, FL

Type of Employment: Full-time

Schedule: Weekdays (7am to 4pm, 8am to 5pm,OR 9am to 6pm)

Compensation: $16.00-$18.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Fort Walton Beach, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• Health Care Experience
• Bilingual

Preferred Qualifications:

• 1 Year of Medical Office Experience
• Insurance Verification Experience

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.