Patient Care Coordinator – Medical Office & Scheduling

North Florida Surgeons, P.A.; Crestview (FL); On-site; USD 34,000 - 46,000; Full time

Job summary

North Florida Surgeons, P.A. is seeking a Healthcare Support Specialist to be a primary contact in the medical office. You will coordinate patient care, liaise with patients, staff, and providers, and help ensure smooth patient flow and accurate information handling.

Responsibilities include greeting patients, registering new patients, scheduling MRIs and referrals, collecting payments, verifying insurance, and maintaining confidentiality. Travel to cover multiple locations may be required.

Qualifications

• Must maintain a positive attitude and cheerful demeanor.
• Strong communication skills with patients and staff.
• Ability to work in a fast-paced medical office environment.
• Capable of multitasking and handling multiple priorities.

Responsibilities

• Greet patients and visitors in person or over the phone.
• Register new patients and verify/updat e demographics including insurance info.
• Check patients in for intake and coordinate arrival with providers.
• Schedule in-house MRIs and referrals and manage future appointments.
• Collect copays and reconcile daily payments in the batch ledger.
• Verify insurance information and prepare clinic schedules.
• Respond to inquiries courteously and protect patient confidentiality.
• Maintain adequate office supplies and inventory.
• Perform other duties as assigned.

Skills

Positive attitude

Effective communication

Fast-paced environment

Multitasking

Learning mindset

Active listening

Situational awareness

Education

High school diploma or equivalent

Job description

North Florida Surgeons, P.A. is seeking a Healthcare Support Specialist to be a primary contact in the medical office. You will coordinate patient care, liaise with patients, staff, and providers, and help ensure smooth patient flow and accurate information handling.

Responsibilities include greeting patients, registering new patients, scheduling MRIs and referrals, collecting payments, verifying insurance, and maintaining confidentiality. Travel to cover multiple locations may be required.