Patient Care & Scheduling Specialist

Demant; Twin Falls (ID); Presencial; USD 25 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Disability coverage

Resumo da oferta

HearingLife is seeking a Patient Care Coordinator to serve as the welcoming face of our retail clinics across the country. You will support clinics in achieving revenue goals by attracting patients, handling administrative tasks, and coordinating patient interactions.

Daily responsibilities include greeting patients, handling 50–75 calls per day, scheduling appointments, collecting insurance information, processing payments, and maintaining HIPAA compliance.

Qualificações

• High school diploma or GED; college degree preferred.
• 1–2 years of experience in a customer service, administrative, or healthcare-related role.

Responsabilidades

• Welcome all patients and maintain high level of customer service.
• Inbound and outbound phone calls, 50–75 per day.
• Schedule and confirm all patient appointments.
• PPI intake and processing.
• Collect and verify medical insurance information for patients.
• Ordering and receiving office supplies.
• Payment processing.
• Hearing Aid supplies inventory management.
• Maintain office cleanliness.
• Uphold and maintain all HIPAA standards.

Conhecimentos

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Tech savvy

Formação académica

High school diploma or GED

College degree preferred

Ferramentas

Scheduling software

EMR systems

Descrição da oferta de emprego

HearingLife is seeking a Patient Care Coordinator to serve as the welcoming face of our retail clinics across the country. You will support clinics in achieving revenue goals by attracting patients, handling administrative tasks, and coordinating patient interactions.

Daily responsibilities include greeting patients, handling 50–75 calls per day, scheduling appointments, collecting insurance information, processing payments, and maintaining HIPAA compliance.