Patient Care & Scheduling Specialist

Midwest Cardiovascular Institute; Naperville (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Choice of three health insurance plans

Dental insurance coverage

Vision insurance coverage

401(k) with company match and profit‑–

Company-paid disability coverage

Company-paid life insurance

Training and education resources

Merit-based raises

Paid holidays

Employee engagement activities

EAP for employees and dependents

Job summary

Midwest Cardiovascular Institute is seeking a friendly medical office receptionist to support daily front desk operations in Naperville, IL. You will check in/out patients, schedule appointments, verify insurance, collect co-pays, and maintain records with HIPAA compliance.

The role emphasizes excellent communication and customer service, comfortable with scheduling systems, and willingness to learn new software.

Qualifications

• High school diploma or equivalent.
• Preferred knowledge of scheduling, insurance, and billing.
• Strong communication and customer service skills.
• Ability to learn computerized office systems.

Responsibilities

• Answer phones, schedule and confirm appointments, check patients in/out, follow up on no-shows, and contact recall patients.
• Greet patients professionally and complete registration.
• Confirm physician schedules and assist with changes.
• Document patient flow and wait times.
• Collect co-pays, ensure insurance verification, and update demographic info for billing.
• Maintain HIPAA compliance and provide Privacy Practices to patients.
• Perform other duties as needed.

Skills

Communication skills

Customer service

Willingness to learn

Education

High school diploma

Tools

Scheduling software

Medical office software

Job description

Midwest Cardiovascular Institute is seeking a friendly medical office receptionist to support daily front desk operations in Naperville, IL. You will check in/out patients, schedule appointments, verify insurance, collect co-pays, and maintain records with HIPAA compliance.

The role emphasizes excellent communication and customer service, comfortable with scheduling systems, and willingness to learn new software.