Dermatology Medical Office Front Desk Receptionist USD 18.00 Hourly Front Desk

Icon Fitness; Naperville (IL); On-site; USD 20,457 - 29,136; Full time

Job summary

Icon Fitness is hiring a Front Desk Receptionist for its dermatology medical office in Naperville, IL. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced environment. Responsibilities include greeting patients, scheduling appointments, answering inquiries, and maintaining accurate medical records. Strong organizational and communication skills are essential. Join our team to support the operational needs of our healthcare facility.

Qualifications

• Minimum of 1 year of experience in a medical office setting is preferred.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Proven ability to establish rapport with patients and staff.

Responsibilities

• Greet patients and visitors warmly.
• Answer phone calls and manage medical scheduling.
• Maintain accurate medical records following HIPAA regulations.
• Utilize EHR software for patient management.
• Perform administrative duties including data entry.

Skills

Proficiency in medical scheduling

Strong understanding of medical terminology

Excellent communication skills

Strong organizational skills

Attention to detail

Tools

Electronic Health Record systems

Job description

Dermatology Medical Office Front Desk Receptionist

USD 18.00 Hourly | 1331 W 75th St, Naperville, IL 60540-9311, United States Full-time

We are seeking a dedicated and professional Front Desk Receptionist to join our growing team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Answer phone calls and manage medical scheduling, including booking appointments and confirming patient visits.
• Provide excellent patient service by addressing inquiries and resolving issues promptly.
• Maintain accurate medical records and ensure confidentiality in compliance with HIPAA regulations.
• Utilize EHR software for patient management and record keeping.
• Perform administrative duties such entering patient insurance information, filing, data entry, and handling correspondence.
• Check-out patients and collect co-pays, deductibles as necessary.
• Maintain cleanliness and organization of the reception area.
• All other duties as assigned by office manager or physician.

Skills

• Proficiency in medical scheduling and patient service within a healthcare setting.
• Strong understanding of medical terminology and administrative procedures.
• Proven ability in establishing rapport with patients, staff and supervisors.
• Experience with electronic health record systems is preferred.
• Excellent organizational skills with the ability to multitask effectively.
• Strong communication skills, both verbal and written, to interact professionally with patients and staff.
• Attention to detail in maintaining accurate records and documentation.
• Ability to work independently as well as part of a team in a dynamic environment.

Join us in providing outstanding care to our patients while supporting the operational needs of our healthcare facility. Your contribution will be vital in ensuring that our front desk operates smoothly and efficiently.