Patient Care & Scheduling Specialist

Stanford Health Care; California; On-site; USD 45,000 - 51,000; Full time

Job summary

Stanford Health Care in Redwood City is seeking a Patient Administrative Specialist to support outpatient clinics with patient registration, scheduling, and front office tasks. You will handle referrals, maintain documentation, and communicate with patients and providers to ensure a smooth patient experience.

The role offers a clear career ladder and requires a high school diploma and healthcare experience.

Qualifications

• At least one year of related healthcare experience is required.
• High School Diploma or GED is required.
• Proficient with Windows-based office software and basic medical terminology.
• Strong written and verbal communication skills and ability to manage multiple priorities.

Responsibilities

• Handle new patient coordination and surgery scheduling in outpatient clinics.
• Greet patients, complete registration, verify insurance, and assist with questions about appointments, payments, and billing.
• Manage referrals and schedule patient appointments per guidelines.
• Answer high-volume calls, route messages, and maintain documentation and databases.
• Use electronic medical records systems and orient new PAS staff.

Skills

Strong written and verbal communica

Phone skills

Time management

Problem solving

Customer service

Education

High School Diploma/GED

Tools

EMR systems

Windows-based software

Job description

Stanford Health Care in Redwood City is seeking a Patient Administrative Specialist to support outpatient clinics with patient registration, scheduling, and front office tasks. You will handle referrals, maintain documentation, and communicate with patients and providers to ensure a smooth patient experience.

The role offers a clear career ladder and requires a high school diploma and healthcare experience.