Patient Access & Scheduling Specialist II

LE0010 Stanford Health Care; Palo Alto (CA); On-site; USD 50,000 - 55,000; Full time

Job summary

Stanford Health Care in Palo Alto is seeking a Patient Administrative Specialist II (PAS II SEIU) to handle new patient coordination, surgery scheduling, and front office functions in the outpatient clinic.

You will greet patients, complete registrations, verify insurance, schedule referrals, manage calls, and maintain records while collaborating with providers and PAS staff to ensure a seamless patient experience.

Qualifications

• High school diploma or GED required.
• Strong written and verbal communication.
• Ability to greet and register patients.
• Experience with multi-line phone systems.

Responsibilities

• Greeting and registration of patients and check-in/out.
• Verify insurance information is accurate and up-to-date.
• Schedule appointments and manage referrals per guidelines.
• Handle a high volume of patient calls and messages.
• Maintain patient records and documentation in EMR.
• Coordinate with providers and clinic staff to ensure smooth operations.

Skills

Registration proficiency

Phone etiquette

Communication skills

Time management

Education

High school diploma or GED equivalent

Tools

Windows

EMR systems

Phone systems

Job description

Stanford Health Care in Palo Alto is seeking a Patient Administrative Specialist II (PAS II SEIU) to handle new patient coordination, surgery scheduling, and front office functions in the outpatient clinic.

You will greet patients, complete registrations, verify insurance, schedule referrals, manage calls, and maintain records while collaborating with providers and PAS staff to ensure a seamless patient experience.