Patient Services Lead & Scheduling Expert

LE0050 University HealthCare Alliance; Menlo Park (CA); On-site; USD 41,000 - 52,000; Full time

Job summary

Stanford Medicine Partners is seeking a PSR III/Medical Receptionist to support patient registration, insurance verification and scheduling. You will work under supervision yet act as a resource for staff, assisting in training and improving clinic workflows.

The role emphasizes HIPAA compliance, strong communication, and the ability to manage multiple duties in a busy environment. A Medical Receptionist training background is preferred.

Qualifications

• High school graduate or equivalent required.
• Two years PSR or related experience required.
• Graduate of a Medical Receptionist training program, healthcare experience, or related preferred.
• EPIC experience preferred.

Responsibilities

• Handle greeting, registration and insurance verification to support care team.
• Maintain patient flow and scheduling with accurate data entry.
• Provide exceptional customer service following CICARE principles.
• Assist in training staff and developing standard work where assigned.
• Protect patient privacy and comply with HIPAA requirements.

Skills

Verbal & written communication

Interpersonal skills

Organization & scheduling

Customer service

HIPAA compliance

Education

High school diploma or equivalent

Medical Receptionist training

Tools

EPIC

Practice management system

Job description

Stanford Medicine Partners is seeking a PSR III/Medical Receptionist to support patient registration, insurance verification and scheduling. You will work under supervision yet act as a resource for staff, assisting in training and improving clinic workflows.

The role emphasizes HIPAA compliance, strong communication, and the ability to manage multiple duties in a busy environment. A Medical Receptionist training background is preferred.