Patient Care Coordination Specialist

Power Personnel; Palo Alto (CA); On-site; USD 29,000 - 54,000; Part time

Benefits offered by this job

Competitive pay

Great working location

Health/vision/dental/life insurance

Refer-a-friend bonus*

Weekly payroll

24-hour accessibility

Personalized service

Job summary

Power Personnel is seeking a Patient Administrative Specialist to support patient registration, scheduling, and front-desk workflows at Stanford, CA. You will greet patients, verify insurance, and help with inquiries while coordinating with care teams in a high-volume healthcare setting.

The role emphasizes excellent communication, multitasking, and attention to detail to ensure a smooth patient journey from arrival to checkout.

Qualifications

• High school diploma or GED required.
• 1–2 years of healthcare experience preferred.
• Experience with EPIC systems and Microsoft Office Suite.

Responsibilities

• Greet patients, complete registration check-in/out, verify insurance information, and assist with appointments, payments, and schedules.
• Handle patient inquiries and simple escalations; refer complex issues per clinic protocol.
• Schedule referrals and appointments promptly, adhering to guidelines and eligibility checks.
• Manage inbound/outbound calls and messages; maintain documentation and databases.

Skills

Healthcare experience

Communication skills

Customer service

Problem solving

Attention to detail

Multitasking

Team coordination

Education

High school diploma or GED

Tools

EPIC

Microsoft Office

Phone systems

Job description

Power Personnel is seeking a Patient Administrative Specialist to support patient registration, scheduling, and front-desk workflows at Stanford, CA. You will greet patients, verify insurance, and help with inquiries while coordinating with care teams in a high-volume healthcare setting.

The role emphasizes excellent communication, multitasking, and attention to detail to ensure a smooth patient journey from arrival to checkout.