Patient Care & Scheduling Navigator

Optum; Taylor (MI); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Job summary

Optum is seeking a Patient Service Representative to support clinic operations. You will handle patient registration, verify insurance, collect co-pays, and coordinate appointments to ensure efficient patient care.

Primary duties include greeting patients, completing check-in/out, managing records, and answering phones in a fast-paced healthcare environment. Schedule: Mon–Fri, 8:00am–5:00pm.

Qualifications

• High School Diploma or GED required.
• At least 2 years of experience in a medical/clinic setting.
• Proficient with Microsoft Office applications.

Responsibilities

• Greet patients upon arrival and manage wait times.
• Complete check-in/check-out tasks including insurance verification and pre-authorizations.
• Collect co-pays/coinsurance and manage the cashier box.
• Answer phones and schedule appointments.
• Maintain and file medical records and ensure proper documentation.

Skills

Customer service

Phone etiquette

Microsoft Office

Education

High School Diploma/GED

2+ years in medical environment

Tools

Microsoft Office

Job description

Optum is seeking a Patient Service Representative to support clinic operations. You will handle patient registration, verify insurance, collect co-pays, and coordinate appointments to ensure efficient patient care.

Primary duties include greeting patients, completing check-in/out, managing records, and answering phones in a fast-paced healthcare environment. Schedule: Mon–Fri, 8:00am–5:00pm.