Patient Care Concierge & Scheduling

Optum; Edgewood (KY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits

Job summary

Optum is seeking a Patient Care Coordinator to greet and register patients, schedule appointments, verify insurance, and handle payments at the front desk within the Pediatrics department. This role supports multiple clinics, requiring strong communication and multitasking in a fast-paced environment.

Responsibilities include cash handling, eligibility verification, and coordinating with providers to ensure smooth patient flow and compliant processes. Training travel may be required.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• Intermediate proficiency with Microsoft Office applications.

Responsibilities

• Provides direct customer service and front desk assistance for the assigned department, including registering, scheduling and verifying insurance and patient visits.
• Handles cashiering operations and processes cash payments from patients.
• Reconciles daily cash deposits and manages payment settlements.
• May review medical records and charge entry information for reimbursement.

Skills

Customer service

Communication

Microsoft Office

Bilingual (English/Spanish)

Education

High School Diploma/GED

Job description

Optum is seeking a Patient Care Coordinator to greet and register patients, schedule appointments, verify insurance, and handle payments at the front desk within the Pediatrics department. This role supports multiple clinics, requiring strong communication and multitasking in a fast-paced environment.

Responsibilities include cash handling, eligibility verification, and coordinating with providers to ensure smooth patient flow and compliant processes. Training travel may be required.