Patient Care Concierge & Scheduling Specialist

Jobtome; Seal Beach (CA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

Optum, a health care services organization, seeks a Patient Care Coordinator to support the Center Administrator. You will handle appointment scheduling, patient registration, cashier tasks, and front-office duties in a fast-paced setting at the Seal Beach location.

The role requires strong customer service, basic Excel/Office skills, and the ability to verify demographics and insurance. You will be part of a diverse team focused on delivering quality patient care.

Qualifications

• HS diploma or GED required.
• 1+ years of customer service experience.
• Basic proficiency with Microsoft Excel, Word, Outlook and PowerPoint.

Responsibilities

• Greet patients and manage wait times.
• Complete check-in and check-out including demographics, insurance verification, pre-authorizations, and document copies.
• Collect co-pays and other payments; issue receipts and manage cashier box.
• Answer phones and schedule appointments; direct calls as needed.

Skills

Customer service

Communication

Education

High School Diploma/GED

Tools

Microsoft Excel

EMR software

Job description

Optum, a health care services organization, seeks a Patient Care Coordinator to support the Center Administrator. You will handle appointment scheduling, patient registration, cashier tasks, and front-office duties in a fast-paced setting at the Seal Beach location.

The role requires strong customer service, basic Excel/Office skills, and the ability to verify demographics and insurance. You will be part of a diverse team focused on delivering quality patient care.