Patient Care & Scheduling Specialist

Jobtome; Buda (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Stock Purchase Plan

Job summary

Optum is seeking a Patient Service Representative to support clinic operations and patient care at the Austin area location. The role involves registration, insurance verification, payment collection, scheduling, and basic administrative tasks in a fast-paced healthcare setting.

Responsibilities include greeting patients, processing check-ins/outs, managing medical records, and answering calls. Prior medical office experience and strong Microsoft Office skills are required; a high school diploma

Qualifications

• High School Diploma or GED required.
• 2+ years in a medical environment.
• Proficient with Microsoft Office applications.

Responsibilities

• Greet patients and manage wait times.
• Check-in/out tasks including insurance verification and pre-authorizations.
• Collect co-pays and co-insurance, issue receipts.
• Manage cashier box and daily deposits per policy.
• Process walk-in patients and calendar appointments.
• Answer phones and schedule appointments; take messages as needed.
• Maintain medical records and release requested documents.
• Establish professional relationships with patients and staff.

Skills

Customer service

Medical office experience

MS Office proficiency

Education

High School Diploma/GED

Tools

EMR software

Job description

Optum is seeking a Patient Service Representative to support clinic operations and patient care at the Austin area location. The role involves registration, insurance verification, payment collection, scheduling, and basic administrative tasks in a fast-paced healthcare setting.

Responsibilities include greeting patients, processing check-ins/outs, managing medical records, and answering calls. Prior medical office experience and strong Microsoft Office skills are required; a high school diploma