Patient Care & Scheduling Coordinator - Optometry

Paycom - ATS; San Gabriel (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

Total Vision LLC is a California optometry practice seeking a front desk receptionist to warmly greet patients and manage check-in. You will verify insurance eligibility, transcribe messages, schedule appointments per doctor preferences, and assist with recall systems.

Responsibilities include confirming next-day appointments, preparing charts, processing contact lens sales, and keeping the front desk organized. A high school diploma is required, with ophthalmic or medical experience a plus.

Qualifications

• High school diploma, GED or equivalent.
• Experience in the Ophthalmic/Optometric/medical industry is a plus but not required.

Responsibilities

• Greet incoming patients and complete the check-in process.
• Answer phones, schedule appointments per doctor preferences, and transcribe messages.
• Verify insurance eligibility for applicable patients and audit/edit claims as needed.
• Enter routing slips and documents into EHR.
• Confirm next-day appointments and reschedule no-shows; use recall system.
• Pull and prepare charts for patients scheduled for the following day.
• Process sales of contact lenses via phone or doctor transitions.
• Maintain a clean, organized front desk area and follow opening/closing procedures.

Skills

Customer service

Communication

Multitasking

Time management

Detail oriented

Education

High school diploma

Tools

EHR systems

Job description

Total Vision LLC is a California optometry practice seeking a front desk receptionist to warmly greet patients and manage check-in. You will verify insurance eligibility, transcribe messages, schedule appointments per doctor preferences, and assist with recall systems.

Responsibilities include confirming next-day appointments, preparing charts, processing contact lens sales, and keeping the front desk organized. A high school diploma is required, with ophthalmic or medical experience a plus.