Optometry Patient Care Coordinator — Front Desk & Scheduling

Total Vision; Huntington Beach (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Total Vision LLC in Huntington Beach operates a network of optometry practices and is growing. We seek friendly front-desk staff to greet patients, handle check-in, schedule appointments, and manage calls and messages.

You will verify insurance, enter data into our EHR, process contact lens sales, prepare charts, and support opening/closing procedures. No prior ophthalmic experience required, but preferred.

Qualifications

• Flexibility in addressing a broad spectrum of patient requirements and preferences.
• Ability to build relationships and increase patient-retention.
• Strong oral and written communication, managing priorities in a fast-paced environment.

Responsibilities

• Greet patients warmly and complete check-in.
• Answer phones, schedule appointments per doctor preferences, and transcribe messages.
• Verify insurance eligibility and assist with claims auditing as needed.

Skills

Flexibility

Patient rapport

Communication skills

Multi-tasking

EHR proficiency

Education

High school diploma

Job description

Total Vision LLC in Huntington Beach operates a network of optometry practices and is growing. We seek friendly front-desk staff to greet patients, handle check-in, schedule appointments, and manage calls and messages.

You will verify insurance, enter data into our EHR, process contact lens sales, prepare charts, and support opening/closing procedures. No prior ophthalmic experience required, but preferred.