Optometry Front Desk & Patient Care Coordinator

TOTAL VISION LLC; Novato (CA); On-site; USD 22,000 - 28,000; Part time

Job summary

Total Vision LLC in Novato, CA is seeking a part-time front desk assistant for an optometry practice. You will greet patients, handle check-ins, schedule appointments, verify insurance, and manage communications using the EHR system. The role requires bilingual English/Spanish, strong communication, and the ability to multi-task in a fast-paced environment.

High school diploma or GED is required. Experience in ophthalmic/optometric settings is a plus but not required.

Qualifications

• Bilingual English/Spanish required or preferred.
• Strong communication skills, both oral and written.
• Ability to multi-task and manage priorities in a fast-paced environment.
• Experience building patient rapport and increasing retention is a plus.
• Familiarity with ophthalmic/optometric workflows is advantageous.

Responsibilities

• Greet patients and complete the check-in process.
• Answer calls, schedule appointments, and transcribe messages.
• Verify insurance eligibility and assist with claims auditing.
• Enter data into the EHR and manage routing documents.
• Prepare charts and confirm next-day appointments and recalls.
• Process contact lens sales via phone or doctor transition.
• Maintain a tidy and organized front desk area.

Skills

Bilingual English/Spanish

Strong communication

Multi-tasking

Patient rapport

Prioritization

Education

High school diploma or GED

Tools

EHR software

Practice management systems

Job description

Total Vision LLC in Novato, CA is seeking a part-time front desk assistant for an optometry practice. You will greet patients, handle check-ins, schedule appointments, verify insurance, and manage communications using the EHR system. The role requires bilingual English/Spanish, strong communication, and the ability to multi-task in a fast-paced environment.

High school diploma or GED is required. Experience in ophthalmic/optometric settings is a plus but not required.