Optometry Front Desk & Patient Care Specialist

Total Vision; San Gabriel (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Total Vision LLC, a network of optometry practices in California, seeks a courteous front desk administrator to manage daily front-desk operations and patient flow. You will greet patients, handle check-in, scheduling, and insurance verification to support the doctors and staff.

The role requires strong communication, multitasking ability, and bilingual skills in English plus Mandarin or Cantonese; ophthalmic/medical office experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Bilingual English and Mandarin or Cantonese preferred.
• Experience in ophthalmic/medical office is a plus but not required.
• Excellent communication and customer service skills.

Responsibilities

• Greet patients and complete check-in procedures.
• Answer phones, schedule appointments, and relay messages.
• Verify insurance eligibility and assist with claims if needed.
• Enter data into EHR and manage filing of documents.
• Prepare charts and recall reminders for upcoming appointments.
• Maintain organized front desk and support smooth operations.

Skills

Customer service

Communication

Multi-tasking

Prioritization

EHR software

Education

High school diploma

Tools

EHR/Practice management

Office equipment

Job description

Total Vision LLC, a network of optometry practices in California, seeks a courteous front desk administrator to manage daily front-desk operations and patient flow. You will greet patients, handle check-in, scheduling, and insurance verification to support the doctors and staff.

The role requires strong communication, multitasking ability, and bilingual skills in English plus Mandarin or Cantonese; ophthalmic/medical office experience is a plus.