Patient Care & Scheduling Coordinator

Socket.dev; Richfield (PA); On-site; USD 38,000 - 54,000; Full time

Job summary

Socket.dev is seeking a Patient Care Coordinator to warmly welcome patients in person and virtually, ensuring smooth care coordination and a positive experience. This role emphasizes accurate records, HIPAA compliance, and collaborative problem-solving across the team.

You will schedule, assist with check-in/check-out, answer questions, and assist with payments while partnering with providers to deliver exceptional patient care in Richfield, PA with occasional Manheim office coverage.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and conflict resolution abilities.
• Organizational skills with keen attention to detail.
• Ability to multitask and prioritize in a fast-paced setting.
• Experience with data entry and basic cash handling.

Responsibilities

• Deliver outstanding customer service by phone, online, and in person.
• Coordinate patient appointments and check-in/check-out.
• Answer questions, provide guidance, resolve concerns.
• Maintain accurate patient records with HIPAA compliance.
• Process payments and manage scheduling efficiently.
• Collaborate with providers and team members to support care.
• Support a positive, teamwork-focused workplace culture.

Skills

Verbal communication

Written communication

Interpersonal skills

Conflict resolution

Organizational skills

Time management

Analytical skills

Problem solving

Teamwork

Professionalism

Education

HS diploma

Associates degree

Bachelor's degree

Tools

EMR systems

Job description

Socket.dev is seeking a Patient Care Coordinator to warmly welcome patients in person and virtually, ensuring smooth care coordination and a positive experience. This role emphasizes accurate records, HIPAA compliance, and collaborative problem-solving across the team.

You will schedule, assist with check-in/check-out, answer questions, and assist with payments while partnering with providers to deliver exceptional patient care in Richfield, PA with occasional Manheim office coverage.