Patient Care & Scheduling Coordinator

ivyrehab; Harrisonburg (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Best Employer recognition

Mentorship

Professional development

Bonuses

Generous PTO

Paid holidays

First-month benefits

Job summary

Ivy Rehab is seeking a Patient Coordinator in Harrisonburg, VA to support front-desk operations and patient flow. You will greet patients, schedule appointments, verify insurance, and assist with payments while delivering exceptional service.

The role emphasizes teamwork, reliability, and strong customer service in a fast-paced clinical environment. This position is full-time and on-site at our Harrisonburg clinic.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations and learn/grow.

Responsibilities

• Greet and check-in patients and assist with scheduling.
• Answer incoming calls and verify insurance coverage; obtain authorizations when needed.
• Collect payments and process new patient information to support clinic operations.
• Assist in maintaining optimal clinic performance and patient experience.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Self-motivation

Adaptability

Growth mindset

Tools

Microsoft Office (Excel/Word/Outlook)

Job description

Ivy Rehab is seeking a Patient Coordinator in Harrisonburg, VA to support front-desk operations and patient flow. You will greet patients, schedule appointments, verify insurance, and assist with payments while delivering exceptional service.

The role emphasizes teamwork, reliability, and strong customer service in a fast-paced clinical environment. This position is full-time and on-site at our Harrisonburg clinic.