Patient Care Coordinator - Growth & Benefits from Day 1

ivyrehab; Ashland (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefits package

Generous PTO

Paid holidays

Bonus incentives

Mentorship opportunities

Career development

Job summary

Ivy Rehab for Kids in Ashland, VA is seeking a Patient Coordinator to support front-desk operations, appointment scheduling, and patient insurance verification. This full-time role collaborates with clinicians to deliver excellent patient experiences and efficient clinic performance.

The position emphasizes strong administrative skills, proficiency in Microsoft Office, and a patient-centered approach. Join a team focused on growth, mentorship, and delivering high-quality care.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and manage calendars.
• Answer incoming phone calls and route inquiries.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patients.
• Help clinic maintain optimal performance.

Skills

Healthcare admin experience

Time management

Multi-tasking

Self-motivated

Adaptability

Tools

Microsoft Office (Excel/Word/Outlook)

Job description

Ivy Rehab for Kids in Ashland, VA is seeking a Patient Coordinator to support front-desk operations, appointment scheduling, and patient insurance verification. This full-time role collaborates with clinicians to deliver excellent patient experiences and efficient clinic performance.

The position emphasizes strong administrative skills, proficiency in Microsoft Office, and a patient-centered approach. Join a team focused on growth, mentorship, and delivering high-quality care.