Patient Care & Scheduling Coordinator

Demant; Edina (MN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

PTO & Holidays

Work-Life balance

Medical, dental, Vision, and HSA

401K+ Match

Maternity Leave

Disability coverage

Life Insurance

Pet Insurance

Hearing aid discounts

Daycare Flex Savings Plan

Growth opportunities

Job summary

HearingLife is seeking a Patient Care Coordinator to be the face of our retail clinics across the country. You will drive a positive patient experience by assisting with appointments, insurance data, and front-desk operations to support revenue goals.

We value strong communication, organization, and the ability to multitask in a fast-paced environment. This full-time role includes health benefits, PTO, and growth opportunities within HearingLife.

Qualifications

• High school diploma or GED required; Associate degree preferred.
• Minimum of 1–2 years of experience in a customer service, administrative, or healthcare-related role.
• Strong interpersonal and communication skills; attention to detail and organization.

Responsibilities

• Welcome all patients and maintain high level of customer service.
• Inbound and outbound phone calls, 50–75 per day.
• Schedule and confirm all patient appointments.
• PPI intake and processing.
• Collect and verify medical insurance information for patients.
• Ordering and receiving office supplies.
• Payment processing.
• Hearing aid supplies inventory management.
• Maintain office cleanliness.
• Uphold HIPPA standards.

Skills

Interpersonal communication

Organizational skills

multitask

Tech literacy

Education

High school diploma or GED

Associate degree preferred

Tools

Scheduling software

EMR systems

Job description

HearingLife is seeking a Patient Care Coordinator to be the face of our retail clinics across the country. You will drive a positive patient experience by assisting with appointments, insurance data, and front-desk operations to support revenue goals.

We value strong communication, organization, and the ability to multitask in a fast-paced environment. This full-time role includes health benefits, PTO, and growth opportunities within HearingLife.