Patient Care & Scheduling Coordinator

Optum; DeSoto (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental insurance

401(k)

Job summary

Optum in DeSoto, TX is seeking a friendly front desk/Patient Access Clerk to support patient intake, scheduling, and billing processes in a busy clinic setting.

You will handle co-pays, maintain medical records, answer phones, and assist with referrals and prior authorizations, while delivering compassionate, compliant service. The role offers steady hours, benefits, and opportunities for growth within UnitedHealth Group family.

Qualifications

• High School Diploma or GED required.
• 1+ years of Microsoft Office experience.
• 1+ years of customer service or healthcare experience.
• Punctual and able to adhere to shift schedules.

Responsibilities

• Assist patient intake processes including copying required documents.
• Collect co-payments, co-insurance and deductibles and issue receipts.
• Process walk-in patients and visitors.
• Answer phones and schedule appointments.
• Submit and process referrals and prior authorizations.
• Maintain and file medical records and logs.

Skills

Customer service

Microsoft Office

Healthcare experience

Punctuality

Education

High School Diploma/GED

Job description

Optum in DeSoto, TX is seeking a friendly front desk/Patient Access Clerk to support patient intake, scheduling, and billing processes in a busy clinic setting.

You will handle co-pays, maintain medical records, answer phones, and assist with referrals and prior authorizations, while delivering compassionate, compliant service. The role offers steady hours, benefits, and opportunities for growth within UnitedHealth Group family.