Patient Care Coordinator: Front Desk & Scheduling

Colorado Psychiatric; Colorado Springs (CO); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education reimbursement

Employee discounts

Employee assistance program

Job summary

Optum, part of UnitedHealth Group, seeks a Patient Care Coordinator in Colorado Springs to greet patients, verify information, schedule visits and handle payments. You will manage insurance verification, pre-authorizations and patient records with a customer-focused approach.

The role requires 2+ years in medical offices, strong MS Office skills, and the ability to work a Mon-Fri 7:30 AM–5:30 PM schedule in a fast paced healthcare environment.

Qualifications

• High School Diploma/GED required.
• 2+ years of customer service experience.
• 2+ years in a medical office environment.
• Intermediate level of proficiency in Microsoft Office applications.

Responsibilities

• Greet patients and manage wait time.
• Complete check-in/out, verify insurance, pre-authorizations.
• Collect co-payments and manage receipts.
• Handle cashier box and deposits per policy.
• Lead other team members as needed.
• Answer phones and schedule appointments.
• Maintain medical records and logs.
• Establish relationships with patients and staff.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High School Diploma/GED

Tools

Microsoft Office

Electronic Health Records

Job description

Optum, part of UnitedHealth Group, seeks a Patient Care Coordinator in Colorado Springs to greet patients, verify information, schedule visits and handle payments. You will manage insurance verification, pre-authorizations and patient records with a customer-focused approach.

The role requires 2+ years in medical offices, strong MS Office skills, and the ability to work a Mon-Fri 7:30 AM–5:30 PM schedule in a fast paced healthcare environment.