Patient Care Coordinator — Front Desk & Scheduling

Optum; El Paso (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits

401k contribution

Equity stock purchase plan

Job summary

Optum, an end-to-end health services company, seeks an onsite administrative professional in El Paso to support patient intake, scheduling, and payments. You will greet patients, collect payments, and help maintain accurate medical records in a fast-paced clinical environment.

The role emphasizes attention to detail, basic medical terminology knowledge, and strong customer service. Bilingual Spanish skills are preferred and a comprehensive benefits package is offered.

Qualifications

• High School Diploma/GED required.
• 1+ years of related work experience including data entry.
• Basic knowledge of medical office procedures and terminology.

Responsibilities

• Greet patients and manage 20-minute wait times.
• Assist with intake, copy documents, and schedule appointments.
• Collect co-pays, co-insurance, deductibles; issue receipts.
• Manage cashier box and daily deposits per policies.
• Process walk-in patients and visitors; answer phones.
• Maintain medical records; file, scan, and prepare schedules.
• Process requests for medical records releases and logs.
• Perform other related duties as assigned.

Skills

Customer service

Data entry

Medical terminology

Education

High School Diploma/GED

Tools

Medical office software

Job description

Optum, an end-to-end health services company, seeks an onsite administrative professional in El Paso to support patient intake, scheduling, and payments. You will greet patients, collect payments, and help maintain accurate medical records in a fast-paced clinical environment.

The role emphasizes attention to detail, basic medical terminology knowledge, and strong customer service. Bilingual Spanish skills are preferred and a comprehensive benefits package is offered.